F.A.Q.
(frequently asked questions)
- What is the minimum order?
The minimum order is pc. 1.000 for 90% of articles.
- Can I order smaller quantities on certain items?
Yes, we have articles ready in store not printed for the following lines: Shoe - Bag - Lux - Twist - Flat - Flexi, in standard sizes.
- Can I customize the bag dimension and various accessories compared to the photos on the site?
Yes we make all our tailor products.
- What are the delivery time from order?
From 25 to 35 days.
- Can I request free samples for all items on the site?
We can send samples already made for other customers within 24 hours of request.
- Can I request a customized sample with my logo?
Yes, but only for fabric items and has a cost of Euro 50.00 with transport costs charged to the customer (Ex Works), 7 days after the request.
- There are shipping charges for samples?
Yes samples are free but the shipping is always charged to the customer.
- Can I request a color card of a material?
Yes, but fee.
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